Level I standard certificate (Administrative Support)

Computers

• Keyboarding-demonstrated 30 wpm gained through a keyboarding class or through personal practice
• Word processing I course
• Spreadsheet I course
• Computer Electives (15 hours)

Writing/Grammar

• Business Writing Course

Math/Accounting - 1 of the following:

• Business Math course
• Accounting course

Interpersonal Skills

• One approved ZLS or DDI course
• Two approved American Management Association Classes

Professional Skills

• Resume Writing & Interviewing Skills

Level II standard certificate (Administrative Support)

Computers

• Advanced Keyboarding - demonstrated 50 wpm or above gained through additional class or personal   practice.
• Advanced Word Processing course using same program as Level I or through approval.
• Advanced Spreadsheet course using same program as Level I or through approval.
• Database course
• Internet or PowerPoint course
• Computer Electives (15 hours)

Writing/Grammar

• Business Communications course

Math/Accounting - 1 of the following:

• Business Math course
• Accounting course

Interpersonal Skills

• One approved ZLS or DDI course
• Two approved American Management Association Classes