Service Plus®: Creating Extraordinary Customer Service

This program includes the basic components of Service Plus® and can help organizations strategically and tactically improve customer satisfaction and loyalty by creating a total service culture.  Service Plus® helps businesses build the skills and knowledge to provide truly exceptional customer service.  This one-day program for service providers and their leaders consists of three courses and post-training skill-builder activities.  Self-assessments, videos, engaging activities, skill practices, and fast-paced discussions are included. 

Service Plus® programs are geared for service providers, front line through mid-level leaders.  Classes are customizable to meet your organizations needs.  Suggested class sizes are between 8 and 16 participants.  Please call Peggy Ellis at 816-271-4116 for more information about customizing Service Plus® for your business or organization.

Service Plus® Module Options